Privacy Policy

Overview

Buildosa helps customers find verified contractors, professionals, services, ideas, products, and project support. This policy explains what information we collect, how we use it, and the choices available to you when using Buildosa on the web or in the mobile app.

Information we collect

We may collect account information such as your name, email address, phone number, role, profile details, saved favorites, inquiries, messages, reviews, and notification preferences.

For professionals, we may collect business profile details, service categories, service areas, portfolio content, product listings, ratings, verification status, and related marketplace information.

How we use information

We use information to operate the marketplace, show relevant professionals and products, support search and matching, send service messages, protect accounts, review provider quality, respond to support requests, and improve Buildosa.

Sharing

We share information when needed to provide the service, such as showing public provider profiles, connecting customers with professionals, sending messages, or complying with legal obligations. We do not sell personal information.

Data retention

We keep information for as long as needed to provide Buildosa, meet legal and safety requirements, resolve disputes, enforce agreements, and maintain marketplace records. You may request account deletion at any time.

Account deletion

You can request deletion of your Buildosa account from the Delete Account page. After verification, we delete or anonymize eligible account data unless retention is required for legal, fraud prevention, security, payment, dispute, or marketplace integrity reasons.

Security

We use reasonable safeguards to protect account information. No online service can guarantee absolute security, so you should keep your login details private and contact us if you believe your account is at risk.

Contact

For privacy questions, account access, or deletion requests, contact us at support@buildosa.com.